Amazon FBA Lost & Damaged Inventory Reimbursements in 2025: What Sellers Need to Know
Your Ultimate Guide by Ecommerzz – Trusted E-commerce Experts
Understanding Amazon’s 2025 FBA Reimbursement Policy Updates
In 2025, Amazon has introduced major updates to its Fulfillment by Amazon (FBA) reimbursement system. These changes are designed to improve transparency for sellers, but they also demand a clear understanding of the process to ensure you don’t leave money on the table.
Here’s what every Amazon seller must know to recover reimbursements for lost and damaged inventory this year.
1. Reimbursements Based on Manufacturing Cost
Previously, Amazon calculated reimbursements based on your product’s sales price. As of March 2025, that’s no longer the case. Now, Amazon reimburses sellers based on the manufacturing cost—the actual amount you paid to produce or source the item.
This excludes costs like shipping, FBA prep, handling, and customs duties. While this change creates a more standardized system, it also means you may receive less than before—unless you proactively manage your manufacturing cost inputs.
2. “Manage Your Manufacturing Cost” Tool
To support the new policy, Amazon launched a tool within Seller Central that allows you to input your actual manufacturing cost. If you don’t submit this data, Amazon will estimate a value using internal benchmarks.
But here’s the catch: Amazon’s default estimates are often much lower than your real costs. To avoid underpayment, you must manually upload accurate cost data and keep it regularly updated.
3. Automated Reimbursements for Lost Inventory
Starting in January 2025, Amazon now issues automatic reimbursements for items lost at their fulfillment centers. This is a major win for sellers, but don’t rely on automation alone. Discrepancies and missed reimbursements still occur—especially with large inventories.
Monitoring these automated processes is crucial to avoid financial losses.
4. Updated Claim Submission Timelines
Amazon has revised the eligibility windows for reimbursement claims. Missing a deadline means you forfeit your right to recover that inventory’s value. Here’s what you need to know:
- Lost or Damaged in Fulfillment Centers: Claims must be submitted within 60 days of the event.
- Customer Return Issues: File your claim between 60 and 120 days after the refund or replacement was issued.
- Lost-in-Transit (Removal Orders): Submit within 15 to 75 days after the shipment was created.
- Other Removal Claims: Must be submitted within 60 days after delivery to you.
Why Work with Ecommerzz?
Ecommerzz is your strategic partner for e-commerce growth, with a proven record of maximizing Amazon reimbursements and marketplace efficiency. We don’t just follow policies—we anticipate them.
With over 5 years of international experience, we’ve helped sellers across the US, UK, Canada, Australia, UAE, and more to scale their operations with confidence.
Here’s Why Sellers Trust Ecommerzz:
✅ 100+ Projects Successfully Managed
✅ $10 Million+ in PPC Budgets Handled
✅ Expertise in Amazon, Walmart, eBay, Shopify, WooCommerce & More
✅ Transparent & Friendly Client Communication
✅ Focus on High-Quality, Detail-Oriented Work
✅ Honest, Trusted, and Reliable Team
✅ Driven by Results, Powered by Hard Work
How Ecommerzz Can Help You Maximize FBA Reimbursements
Amazon’s new reimbursement system can be complex and time-consuming. That’s where we come in. Our virtual assistant experts will:
- Accurately input and manage your manufacturing costs
- Submit reimbursement claims within the required timeframes
- Track and audit automated reimbursements for accuracy
- Provide complete documentation and invoice support
- Monitor inventory discrepancies and act proactively
We take the stress off your plate so you can focus on growing your business—not chasing lost inventory.
Ready to Recover What You Deserve?
Amazon’s 2025 policies are here to stay. Sellers who understand and adapt to these changes will thrive—while others may leave thousands of dollars unclaimed each year.
Don’t let that be you.
Partner with Ecommerzz today and ensure that every dollar Amazon owes you is recovered quickly, accurately, and efficiently.Your Ultimate Guide by Ecommerzz – Trusted E-commerce Experts
Understanding Amazon’s 2025 FBA Reimbursement Policy Updates
In 2025, Amazon has introduced major updates to its Fulfillment by Amazon (FBA) reimbursement system. These changes are designed to improve transparency for sellers, but they also demand a clear understanding of the process to ensure you don’t leave money on the table.
Here’s what every Amazon seller must know to recover reimbursements for lost and damaged inventory this year.
1. Reimbursements Based on Manufacturing Cost
Previously, Amazon calculated reimbursements based on your product’s sales price. As of March 2025, that’s no longer the case. Now, Amazon reimburses sellers based on the manufacturing cost—the actual amount you paid to produce or source the item.
This excludes costs like shipping, FBA prep, handling, and customs duties. While this change creates a more standardized system, it also means you may receive less than before—unless you proactively manage your manufacturing cost inputs.
2. “Manage Your Manufacturing Cost” Tool
To support the new policy, Amazon launched a tool within Seller Central that allows you to input your actual manufacturing cost. If you don’t submit this data, Amazon will estimate a value using internal benchmarks.
But here’s the catch: Amazon’s default estimates are often much lower than your real costs. To avoid underpayment, you must manually upload accurate cost data and keep it regularly updated.
3. Automated Reimbursements for Lost Inventory
Starting in January 2025, Amazon now issues automatic reimbursements for items lost at their fulfillment centers. This is a major win for sellers, but don’t rely on automation alone. Discrepancies and missed reimbursements still occur—especially with large inventories.
Monitoring these automated processes is crucial to avoid financial losses.
4. Updated Claim Submission Timelines
Amazon has revised the eligibility windows for reimbursement claims. Missing a deadline means you forfeit your right to recover that inventory’s value. Here’s what you need to know:
- Lost or Damaged in Fulfillment Centers: Claims must be submitted within 60 days of the event.
- Customer Return Issues: File your claim between 60 and 120 days after the refund or replacement was issued.
- Lost-in-Transit (Removal Orders): Submit within 15 to 75 days after the shipment was created.
- Other Removal Claims: Must be submitted within 60 days after delivery to you.
Why Work with Ecommerzz?
Ecommerzz is your strategic partner for e-commerce growth, with a proven record of maximizing Amazon reimbursements and marketplace efficiency. We don’t just follow policies—we anticipate them.
With over 5 years of international experience, we’ve helped sellers across the US, UK, Canada, Australia, UAE, and more to scale their operations with confidence.
Here’s Why Sellers Trust Ecommerzz:
✅ 100+ Projects Successfully Managed
✅ $10 Million+ in PPC Budgets Handled
✅ Expertise in Amazon, Walmart, eBay, Shopify, WooCommerce & More
✅ Transparent & Friendly Client Communication
✅ Focus on High-Quality, Detail-Oriented Work
✅ Honest, Trusted, and Reliable Team
✅ Driven by Results, Powered by Hard Work
How Ecommerzz Can Help You Maximize FBA Reimbursements
Amazon’s new reimbursement system can be complex and time-consuming. That’s where we come in. Our virtual assistant experts will:
- Accurately input and manage your manufacturing costs
- Submit reimbursement claims within the required timeframes
- Track and audit automated reimbursements for accuracy
- Provide complete documentation and invoice support
- Monitor inventory discrepancies and act proactively
We take the stress off your plate so you can focus on growing your business—not chasing lost inventory.
Ready to Recover What You Deserve?
Amazon’s 2025 policies are here to stay. Sellers who understand and adapt to these changes will thrive—while others may leave thousands of dollars unclaimed each year.
Don’t let that be you.
Partner with Ecommerzz today and ensure that every dollar Amazon owes you is recovered quickly, accurately, and efficiently.