Introduction
As an online seller on eBay in 2025, maintaining a healthy and stress-free selling environment is crucial. One of the most overlooked yet essential strategies for safeguarding your eBay business is controlling who can purchase your listings. Problematic buyers—such as non-paying bidders, excessive return requesters, or abusive message senders—can cost you time, money, and even impact your seller rating.
In this guide, we’ll walk you through the latest and most effective ways to block or restrict eBay buyers in 2025, helping you protect your business and maintain a profitable store.
Why You Might Need to Block eBay Buyers
Even though eBay has improved its policies in 2025 to offer sellers more protection against fraudulent or problematic buyers, sellers should still be proactive. Blocking buyers can help you:
- Prevent unpaid orders by restricting users with past non-payment history.
- Minimize returns and disputes, especially from habitual refund seekers.
- Stop abusive or harassing messages to protect your mental well-being.
- Control international orders by restricting shipping locations.
- Avoid high-risk transactions with users who have poor buyer feedback.
How to Block or Restrict Buyers on eBay: 2025 Updated Steps
eBay has slightly refined its user interface in 2025. Here is the most updated, step-by-step guide to block problematic buyers:
1. Access Buyer Management Settings
- Sign in to your eBay Seller Hub.
- From the top menu, click on ‘Account Settings’.
- Under the ‘Selling’ section, select ‘Buyer Requirements’.
2. Set Your Buyer Requirements
Here you can set restrictions to prevent certain buyers from placing orders:
✅ Block buyers with unpaid item strikes:
You can prevent buyers who received 2 or more unpaid strikes in the last 6 months.
✅ Block buyers without a PayPal or verified payment method (if applicable):
For high-value items, restrict buyers who have not set up valid payment sources.
✅ Restrict based on shipping locations:
Block orders from countries or regions where you do not ship.
✅ Prevent low feedback score buyers:
Set a minimum feedback score to avoid dealing with unreliable buyers.
✅ Limit total purchases from a single buyer:
Useful for avoiding bulk buys from suspicious or new accounts.
After setting your preferences, click ‘Apply’ to activate these restrictions.
3. Manually Add Specific Buyers to Your Block List
If you’ve had a direct problem with a buyer:
- Go to eBay’s ‘Blocked Buyer List’ page (https://www.ebay.com/bmgt/blocklist).
- Enter the usernames (separated by commas) of the buyers you wish to block.
- Save the list to apply the block instantly.
Important Notes for 2025 Sellers
- eBay now automatically alerts sellers of risky buyers based on AI analysis in 2025—but manual blocking is still the best way to stay in control.
- The eBay Mobile App now supports blocking, allowing you to take action on the go.
- For sellers with a high volume of listings, third-party seller tools (like Linnworks or ChannelAdvisor) integrated with eBay can also automate some buyer restrictions.
What Happens When You Block a Buyer?
- They can no longer bid, offer, or purchase your items.
- They cannot send you messages unless it’s about an existing transaction.
- The block does not affect past transactions but applies to all future listings.
Why Choose e-commerzz.com for Your eBay Store Management?
If you’re struggling with managing buyer issues, returns, disputes—or simply don’t want the hassle of these operational details—e-commerzz.com is your trusted partner in 2025!
Why Us?
🌟 Managed Over 100+ eCommerce Projects across platforms like eBay, Amazon, Shopify, Walmart, and more.
💰 $10M+ PPC Spending Handled with proven results.
⏳ 5+ Years of Experience in international marketplaces (US, UK, CA, AUS, AE & more).
🤝 Excellent Client Communication that ensures you’re always in the loop.
✔️ Quality-First Approach for every project—big or small.
🔍 Honesty & Trust are the pillars of our long-term client relationships.
💪 Hardworking, Reliable, and Goal-Oriented for sustainable eCommerce growth.
We also offer personalized eBay store management services, so you don’t have to worry about blocking buyers, optimizing listings, handling disputes, or managing PPC.
Final Thoughts
Blocking buyers on eBay is no longer just an optional safeguard—it’s a critical part of successful selling in 2025. By using eBay’s latest features alongside expert help from a team like e-commerzz.com, you can keep your store profitable, protected, and professional.
Need Expert eBay Support?
Let e-commerzz.com handle your eBay store like a pro.
🔗 Contact Us Today for a FREE consultation and see how we can scale your eBay business smoothly in 2025 and beyond.
SEO Meta Details (For WordPress SEO Plugin like Rank Math/Yoast)
Meta Title:
How to Block eBay Buyers in 2025: A Complete Guide for Sellers
Meta Description:
Learn the updated 2025 steps to block problematic eBay buyers and protect your store. Expert tips from e-commerzz.com with over 5 years of marketplace experience.