Meta Description: Learn how to update handling time on Walmart Seller Center in 2025 to improve delivery performance, reduce order cancellations, and increase customer satisfaction. Updated for 2025 Walmart policies.
Introduction
In the ever-evolving world of eCommerce, delivery speed plays a major role in customer satisfaction and marketplace success. On Walmart Marketplace, updating your handling time (also known as “lag time”) is crucial for meeting customer expectations and avoiding penalties. As of 2025, Walmart has further emphasized fast fulfillment, making it even more important for sellers to keep their handling time accurate and optimized.
In this comprehensive guide, brought to you by e-commerzz.com, we’ll show you how to update your handling time effectively in the Walmart Seller Center. Whether you’re fulfilling orders yourself or using a third-party logistics (3PL) provider, following the right process ensures smoother operations and better visibility on Walmart.
Why Is Handling Time Important on Walmart Marketplace?
Handling time refers to the number of business days it takes you to ship an item after an order is placed. Inaccurate handling time can result in:
- Late shipment penalties
- Order cancellations
- Poor customer feedback
- Loss of Buy Box eligibility
In 2025, Walmart continues to prioritize customer satisfaction and shipping speed, rewarding sellers with fast handling time through better listing performance and higher search visibility.
Steps to Change Handling Time on Walmart Seller Center (2025 Edition)
There are two main methods to update handling time:
- Via Walmart Seller Center (Manually)
- Via Bulk Upload (for multiple SKUs)
Let’s go through both options in detail.
Method 1: Update Handling Time Manually in Seller Center
- Log in to your Walmart Seller Center account.
- Navigate to Items > Manage Items.
- Locate the product you wish to update and click Edit Item.
- Go to the Offer tab.
- Scroll down to find the Lag Time field.
- Update the value (in business days). Recommended: Keep it between 0-2 days for better performance.
- Click Save Changes.
Pro Tip: Ensure your warehouse team or fulfillment partner can reliably meet the set lag time to avoid compliance issues.
Method 2: Change Handling Time via Bulk Upload
Ideal for updating multiple SKUs simultaneously.
- Go to Items > Bulk Updates > Full Item in the Seller Center.
- Download the item spec template.
- Fill in the relevant product information including:
- SKU
- Product Name
- Lag Time (business days)
- Save the file in the correct format (usually XLS or CSV).
- Upload it back into Walmart Seller Center.
- Monitor upload status and confirm the update.
Best Practices for Handling Time in 2025
- Automate fulfillment wherever possible for faster processing.
- Use Walmart Fulfillment Services (WFS) for consistent 2-day delivery options.
- Monitor performance metrics under Seller Center to ensure your handling time aligns with actual dispatch timelines.
- Communicate clearly with your operations team or 3PL to ensure they understand the required handling times.
How e-commerzz.com Can Help You Optimize Walmart Operations
At e-commerzz.com, we specialize in helping international sellers succeed across marketplaces like Walmart, Amazon, eBay, Shopify, WooCommerce, and more. With over 5 years of proven experience, our team of Virtual Assistants and marketplace experts can:
- Manage and optimize your Walmart listings
- Ensure accurate and compliant handling time settings
- Help integrate WFS or 3PLs efficiently
- Monitor your account health and performance KPIs
Why Choose Us?
- Managed 100+ successful projects
- Handled $10M+ in PPC advertising spend
- Known for strong client communication and reliable task execution
- Honest, hard-working, and dedicated to quality
Whether you’re new to Walmart Marketplace or looking to scale your operations in 2025, e-commerzz.com is your go-to eCommerce growth partner.
Conclusion
Changing handling time on Walmart Seller Center is a simple but critical task that directly affects your order fulfillment success and seller rating. By following the updated 2025 guidelines and leveraging expert support from e-commerzz.com, you can enhance customer satisfaction and drive more conversions on Walmart.